PRIVACY POLICY

Effective Date: July 2026

Introduction

The National Association of Crime Analysts ("NACA," "we," "us," or "our") is a professional association dedicated to advancing the field of crime analysis through training, professional development, certification, advocacy, research, networking, and community engagement. NACA operates as a Texas nonprofit corporation and a 501(c)(6) professional association.

Through our website, online learning platform, membership subscriptions, webinars, courses, certifications, publications, community forums, events, and other services, we collect and process certain information about individuals who interact with NACA.

This Privacy Policy explains what information we collect, how we use it, when we may share it, how we protect it, and the choices available to you regarding your information.

By accessing our website, creating an account, subscribing to a membership plan, enrolling in a course, participating in community discussions, attending events, or otherwise interacting with NACA, you acknowledge and agree to the practices described in this Privacy Policy.

Information We Collect

NACA collects information that you voluntarily provide when you create an account, subscribe to a membership plan, enroll in courses, register for webinars or events, participate in certification programs, join community discussions, subscribe to communications, purchase products or services, or otherwise interact with the association.

Depending on your use of our services, we may collect the following categories of information:

Contact Information

• Name

• Organization or employer

• Job title

• Email address
• Phone number
• Mailing address

Account & Subscription Information

• Username

• Password (stored securely through our platform providers)

• Subscription tier and status

• Membership history
• Account preferences
• Login activity

Training, Certification & Professional Development Information

• Course enrollments

• Course completion records

• Continuing education records

• Webinar attendance
• Certification applications
• Certification status
• Assessment or examination results
• Training history

Transaction Information

• Subscription purchases

• Event registrations

• Sponsorship purchases

• Certification fees
• Other purchases made through NACA services

Community Participation Information

• Forum posts

• Directory listings

• Mentoring program participation

• Comments, messages, and discussions
• Content voluntarily submitted to community spaces

Technical Information

When you visit our website our use our services, we may automatically collect information such as:

• IP address

• Browser type and version

• Device information

• Operating system
• Website usage information
• Pages visited
• Date and time of access
• General geographic location derived from IP address

This information helps us improve our website, services, security, and user experience.

Website Hosting & Learning Management Platform

NACA utilizes Zenler and related service providers to host its website, manage subscriptions, deliver online training, facilitate community engagement, and provide learning management services.

When you create an account, subscribe to a membership plan, enroll in a course, participate in community discussions, register for an event, or make purchases through our website, certain information may be collected, processed, and stored by these service providers on NACA's behalf.

Users are encouraged to review the privacy policies of third-party providers utilized by NACA.

How We Use Your Information

NACA may use your information to:

• Create and manage user accounts

• Administer subscription plans and membership benefits

• Deliver courses, webinars, certifications, and training programs

• Process purchases and registrations
• Maintain educational and certification records
• Provide customer service and technical support
• Facilitate community discussions and networking opportunities
• Administer mentoring and professional development programs
• Communicate organizational news and updates
• Send newsletters and educational content
• Conduct surveys and collect feedback
• Improve our services, programs, and website
• Maintain organizational records
• Protect the security and integrity of our systems
• Comply with legal obligations

Training, Certification & Educational Records

As part of our educational mission, NACA may maintain records relating to:

• Course registrations

• Course completions

• Webinar participation

• Continuing education credits
• Certification applications
• Certification status
• Examination or assessment results
• Training transcripts
• Professional development activities

These records may be retained for administrative, accreditation, certification, compliance reporting, historical, professional development, and other legitimate organizational purposes, including reporting requirements imposed by applicable state or federal laws, regulations, grant programs, or governmental agencies.

Payment Processing

NACA does not store complete credit card or banking information.

Payments for subscriptions, courses, certifications, events, sponsorships, and other services are processed through third-party payment processors integrated with our website and learning management platform.

Payment information is subject to the privacy and security practices of those payment providers.

Communications

NACA may send communications relating to:

• Subscription status and renewals

• Account management

• Course registrations

• Training opportunities
• Certification activities
• Event participation
• Community announcements
• Organizational updates
• Newsletters and publications
• Surveys and feedback requests

You may opt out of promotional or marketing communications at any time by using the unsubscribe mechanism included in those communications or by contacting NACA directly.

Certain administrative communications may continue to be sent when necessary to administer your account or provide requested services.

Sharing of Information

NACA does not sell personal information.

We may share information with trusted third-party service providers that assist us in operating our association, including:

• Website hosting providers

• Learning management providers

• Payment processors

• Email communication providers
• Analytics providers
• Customer support providers
• Event registration providers
• Technology vendors
• Professional service providers

These providers receive only the information reasonably necessary to perform services on behalf of NACA and are expected to maintain appropriate safeguards for personal information.

We may also disclose information:

• To comply with applicable laws or legal obligations

• In response to court orders, subpoenas, or lawful requests

• To protect the rights, property, or safety of NACA, its users, or others

• In connection with a merger, reorganization, or transfer of organizational assets

Member Directory, Community Forums & Networking Features

NACA may offer member directories, discussion forums, mentoring programs, community groups, networking opportunities, and other collaborative features intended to support professional engagement within the crime analysis community.

Information you voluntarily submit to these areas, including profile information, directory listings, forum posts, comments, messages, uploaded content, and mentoring participation, may be visible to other users based on the settings and functionality of the platform.

Users are responsible for the information they choose to share within community spaces. NACA cannot guarantee that information voluntarily disclosed in these areas will remain private.

NACA reserves the right to moderate, edit, restrict, or remove content that violates association policies, community standards, or applicable laws.

Cookies & Analytics

NACA's website may use cookies, analytics tools, and similar technologies to:

• Maintain login sessions

• Improve website performance

• Remember user preferences

• Analyze website traffic and usage patterns
• Improve educational offerings and user experience
• Measure engagement with content and communications

Most web browsers allow users to manage cookie settings through browser preferences. Disabling cookies may impact certain website functionality.

Data Security

NACA takes reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, disclosure, alteration, misuse, or destruction.

While we strive to protect personal information using commercially reasonable safeguards, no method of electronic transmission or storage can be guaranteed to be completely secure.

Users provide information at their own risk.

Data Retention

NACA retains personal information only for as long as reasonably necessary to:

• Maintain subscription records

• Provide services and educational offerings

• Preserve certification and continuing education records

• Maintain historical organizational records
• Meet legal, accounting, operational, and reporting requirements

When information is no longer required, it may be securely deleted, anonymized, or archived.

Your Rights & Choices

Subject to applicable law, individuals may request to:

• Access personal information maintained by NACA

• Correct inaccurate information

• Update account information

• Request deletion of information where legally permissible
• Opt out of marketing communications
• Request information regarding the use of their personal information

Requests may be submitted to: board@naca-usa.org.

NACA will make reasonable efforts to respond to requests in accordance with applicable law and operational requirements.

Children’s Privacy

NACA's services are intended for professionals and individuals who are at least eighteen (18) years of age.

NACA does not knowingly collect personal information from children under thirteen (13) years of age.

Third Party Websites

NACA's website may contain links to third-party websites, services, resources, or social media platforms.

NACA is not responsible for the privacy practices, content, security, or policies of third-party websites.

Users should review the privacy policies of any third-party sites they visit.

Changes to this Privacy Policy

NACA reserves the right to modify this Privacy Policy at any time.

Any changes will be posted on this page with an updated effective date. Continued use of NACA's website, services, subscriptions, courses, certifications, events, or community features after changes are posted constitutes acceptance of the revised Privacy Policy.

Contact Information

Questions regarding this Privacy Policy may be directed to: board@naca-usa.org.